Question 1

Is Mine Homes free to use?

Accepted Answer

Yes. Browsing verified listings, renting, booking movers and services, and paying securely are all free. Pro plans are optional upgrades for landlords, service providers, estates, and power users.

Question 2

How does escrow protect me from scams?

Accepted Answer

Your rent or payment is held securely and only released to the landlord once the deal is confirmed — so you never lose money to a fake listing or a landlord who disappears.

Question 3

Are listings and landlords verified?

Accepted Answer

Landlords and listings are ID-checked before they go live, and verified listings carry a badge so you always know who you're dealing with.

Question 4

How do I pay on Mine Homes?

Accepted Answer

Securely through Paystack — debit card, bank transfer, or USSD. Every payment is encrypted and your receipts are stored in your account.

Question 5

Can I list a property or offer services?

Accepted Answer

Absolutely. Sign up as a landlord, agent, service provider, or logistics partner and get a dedicated workspace to manage listings, jobs, and earnings.

Question 6

Is my personal data safe?

Accepted Answer

Yes. Your data is encrypted and handled in line with the Nigeria Data Protection Act (NDPA 2023). We never sell your information.

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